Why is floodwater treated as contaminated?
Floodwater is classed as Category 3 because it has crossed ground, roads and drains before it reached your house. It can carry soil, bacteria, sewage and chemicals. Crews wear protective gear, remove porous materials the water touched and clean the structure, instead of simply drying it.
In the S500 water damage standard, published by the industry body IICRC, water is sorted into Category 1 (clean supply water), Category 2 (gray) and Category 3 (black). Rising floodwater and sewage sit in Category 3. IICRC is not a regulator, and the S500 is a guide that crews follow; it is not a Texas law.
The practical difference is what happens to the materials. A wet drywall wall after a supply-line leak may be dried in place. A wall that wicked floodwater is usually opened, because drying alone does not clean it. Carpet and pad that sat in floodwater are normally removed, and the slab beneath is cleaned before anything is dried.
How does flooding reach homes in Celina, McKinney and Collin County?
Spring storms are the usual cause. Heavy rain can fill roadside ditches, culverts and street drains faster than they empty, and creeks such as Wilson Creek in McKinney can rise in a storm. Water then pools against slab-on-grade homes and runs into garages and under doors.
Celina's 2017 master drainage study found that the original town and downtown drain through roadside ditches and culverts under driveways, with curb-and-gutter storm sewers planned for the future. Newer subdivisions are built to a stormwater design standard, and Celina has earned a Gold designation under the regional iSWM program, which includes designing for fully developed conditions. That design does not make a house immune in an intense storm.
Farther east, McKinney has had five water rescues on two roads since 2015, and the city approved a flood-warning system for five points. Wilson Creek runs through McKinney and meets the East Fork of the Trinity River at Lavon Lake. Check FEMA's flood map for your own address; this page does not state flood-zone designations for any street.
The wet months for storms in Collin County run roughly March through June, and DFW Airport records about 37 inches of precipitation in a typical year, according to the National Weather Service in Fort Worth. That station is about 35 miles south of Celina, so treat it as a regional guide rather than a local measurement.
Does homeowners insurance cover flood damage?
A standard homeowners policy usually does not cover flood. Flood insurance is a separate policy, through FEMA's National Flood Insurance Program or a private insurer, and it generally has a 30-day waiting period. Your insurer decides coverage under your own policy, so read it or ask your agent before assuming anything.
Wind-driven rain through a damaged roof is a different matter from rising water at the ground. The first may fall under your homeowners policy, while the second is typically a flood event. If both happened in the same storm, an adjuster will want to know which water came from where, so take photos of the water line, the roof and the garage before anything is moved.
A restoration crew can give you moisture readings and photos for your claim, and it can describe what water was in the house and what it touched. It cannot tell you what your policy will pay. If a claim is denied or delayed and you cannot resolve it, the Texas Department of Insurance takes consumer complaints about insurers.
What should I do before the crew arrives?
Stay out of standing water, stop using affected electrical circuits and take photos of the water line and damaged items before anything is moved. Lift items off the floor if it is safe, open interior doors for air flow, and keep children and pets away from contaminated areas. Then call for help.
Do not run a household vacuum on standing water, and do not try to dry out a flooded room with a space heater or fan plugged into a wet circuit. If the water reached outlets, assume the circuit is unsafe until it has been checked.
Take photos before any cleanup. Wide shots of each room, close shots of the water line on walls, and photos of ruined contents are all useful when you file a claim. Write down anything you throw out. Keep samples of flooring if your insurer asks.